Cancellation Policy

Effective Date: 03-09-2025

At IppoHost, you may cancel your services at any time. To ensure transparency, please review the terms below before submitting a cancellation request.

1. General Guidelines

• Cancellations must be submitted through the client portal or via email at support@ippohost.com.

• Cancellations must be requested before the renewal date to avoid automatic billing.

• Cancellation of a service does not guarantee a refund. Refund eligibility is covered under our Refund Policy.

2. Hosting Services

• Shared Hosting, VPS, Reseller Hosting, and Dedicated Hosting may be canceled at any time by the account holder.

• If cancellation is requested after renewal, no refunds will be provided.

• For prepaid services, the account will remain active until the end of the billing period unless immediate cancellation is requested.

3. Domain Services

• Domains may be canceled only before registration or renewal is processed.

• Once registered, transferred, or renewed, domains cannot be canceled or refunded as per ICANN regulations.

4. SSL Certificates

• SSL orders may be canceled before issuance.

• Once issued by the Certificate Authority (CA), SSL certificates cannot be canceled or refunded.

5. Non-Cancellable Services

• Services provisioned on a custom request basis (such as custom server setups, add-ons, or third-party licenses) cannot be canceled once provisioned.

6. Termination by IppoHost

We reserve the right to suspend or terminate services immediately if:

• You breach our Terms & Conditions or Acceptable Use Policy.

• Payment is not received by the due date.

• Services are used for illegal, fraudulent, or abusive activities.

In such cases, cancellation is immediate, and refunds are not provided.

📩 For Cancellation Requests: support@ippohost.com